Source Systems
Configured feeder systems mapped into one governed fabric.
12
HRIS
LMS
QA
CCaaS
Normalized Records
Shared entities used by IntelHub and every IQ module.
8,942
People
KPIs
Actions
Signals Created
Risk, readiness, quality, production, hiring, and alignment signals.
1,284
InsightIQ
AlignIQ
Role Actions
Signals converted into recommended actions by responsibility area.
376
Coaching
QA
Training
How Data Fabric Works
A single operational flow keeps IntelHub from being overloaded by disconnected systems. Data enters once, gets normalized once, and is reused across dashboards, reports, plans, alerts, and IQ modules.
1
Ingest
APIs, webhooks, CSVs, forms, database feeds, and managed demo connectors receive source data.
2
Normalize
Source fields map into shared people, roles, clients, programs, cohorts, KPIs, and observations.
3
Generate Signals
IntelHub creates readiness, quality, hiring, attrition, production, alignment, and risk signals.
4
Route Actions
Recommended actions move to the right role workspace based on ownership and severity.
5
Measure Outcomes
Reports, plans, dashboards, and playbooks show progress, evidence, and next-best actions.
Connected Data Sources
These are the feeder channels that the LearnSync Data Fabric should normalize before sending intelligence to IntelHub and role dashboards.
| Source Domain | Example Systems | Data Fabric Outputs | Status |
|---|---|---|---|
| HRIS / Employee Identity | Workday, ADP, Oracle HCM, UKG | Person records, role, manager, tenure, lifecycle, attrition risk | Healthy |
| Recruiting / ATS | Greenhouse, Lever, iCIMS | Candidate fit, interview alignment, hiring profile match, onboarding handoff | Healthy |
| LMS / LXP / Training | Cornerstone, Canvas, Docebo, Rise 360 | Learning progress, readiness, pass rate, pathway milestones, content gaps | Healthy |
| QA / Interaction Review | Verint, Calabrio, MaestroQA | QA observations, defects, compliance flags, coaching recommendations | Healthy |
| CCaaS / ACD / WFM | Genesys, NICE CXone, Talkdesk, Five9 | AHT, FCR, CSAT, adherence, interactions, dispositions, production KPIs | Healthy |
| KMS / Content | SharePoint, Confluence, Guru, internal knowledge base | Playbook usage, job aids, content alignment, outdated content alerts | Healthy |
| BI / KPI Dashboards | Power BI, Tableau, Looker | KPI movement, scorecards, targets, executive trends, program reporting | Healthy |
Role-Based Live Dashboards
Each role can open a focused workspace, select an individual, and review all associated data from IntelHub Data Fabric: performance status, alignment, actions, activities, reporting, challenges, and recommended improvements.
Admin
Clients, programs, users, roles, KPIs, hiring profiles, signal routing, connector health, and reports.
Governance
Access
Data Health
Open Admin Dashboard
Recruiting / HR
Candidate pipeline, hiring fit, interview question alignment, pass-rate prediction, and handoff risk.
Hiring
Interviews
Attrition
Open Recruiting / HR
Trainer
New hire onboarding, pathway progress, readiness checks, nesting performance, observations, interventions.
New Hire
Nesting
Readiness
Open Trainer Dashboard
QA Analyst
Interaction queue, QA observations, calibration, defect trends, compliance flags, and coaching signals.
QA
Defects
Coaching
Open QA Analyst Dashboard
Team Manager
Production KPIs, agent quadrants, team health, at-risk employees, coaching queue, PIPs, and action plans.
Production
KPIs
PIPs
Open Team Manager
Training Manager
Cohort readiness, trainer performance, launch risk, pathway health, program reporting, and content gaps.
Cohorts
Launch Risk
Programs
Open Training Manager
Production Agent
My day, live call assist, coaching, performance score, readiness support, KMS resources, and next steps.
My Performance
KMS
Open Agent Dashboard
New Hire
Learning journey, milestones, practice, readiness, support requests, knowledge help, and onboarding plan.
Journey
Milestones
Open New Hire Dashboard
Live Data Fabric Signal Demo
Select a role and employee to preview the normalized IntelHub profile that role would see. This is demo-safe synthetic data and can later be replaced with real API responses.
Demo Controls
Watch
Current performance status
4
Open recommended actions